State Farm® Insurance Agent Lori Coucke

"Very responsive office! Nice folks!"

"She’s the best in the business, would definitely recommend her to everyone!"

"The customer service @this branch office is good. Responses for information are prompt!"

"The staff at this location is incredibly knowledgeable and incredibly helpful. If you’re shopping for insurance, I highly recommend giving this office a call. As soon as you step through the door, you’ll be greeted with a friendly smile and treated with utmost respect and care, if I’m being honest."

"It has been a pleasure working with Lori. She is quick to respond to my emails and answers my questions thoroughly."

"I have loved working with Lori! She has been kind and helpful during a really tough transition in my life. She has gone above and beyond to be sure everything worked out for me!"

"We got rear ended a few weeks ago and the process to get it all worked out through State Farm and Lori’s office was seamless. We got our claim filed and processed in just a couple days. From the day of the accident to getting our car back from the shop was about a week and a half. Glad we had State Farm to take care of us!"

"I have had a very good experience with the Coucke Agency State Farm! They have been prompt and thorough in every situation that I needed car insurance and I highly recommend them! They are The Best !"

"We recently worked with Shania Collins at Lori Coucke’s State Farm Agency for both our auto and homeowners insurance. Shania is a true pro at her job and our experience has been nothing but positive. From the start, she made the transition incredibly easy — she answered all of our questions, walked us through our policy options, and made sure we understood everything clearly. Even though we’re new customers, we already feel confident that we’re in good hands. The rates are competitive, and the coverage offered gives us peace of mind. So far, we’re very happy with our decision to switch to Lori Coucke’s State Farm Agency and we’re looking forward to a long and reliable relationship with them. We highly recommend to anyone considering making a change!"

"Shania is awesome! She helped me a lot to get a better rate!"

"One of Lori's staff give me a very nice rate at the initial contact and then increased premium by 26% when I was about to proceed the next day and told me that there was a glitch with the initial premium. No credibility."

"I was desperately in need of new car insurance, so I filled out an application for a quote online late one night. Shania called me the next morning. She had already gotten started on my new insurance policy, so the process went quickly and smoothly. She explained different options and the State Farm programs included in the insurance policy that I could opt in. She made the transition to State Farm smoothly and with great ease. Five Stars 🌟🌟🌟🌟🌟-Would Recommend!!! Thanks, Shania!!!"

"Shania was great, she was very patient and helpful regarding my situation and I’m glad that now I’m part of the State Farm family. Great experience, highly recommend doing business with them."

"Everyone was nice and made sure you knew exactly what was going on and what service you wanted, thanks for helping me."

"My husband and I recently closed on a construction loan. They have been very helpful in making sure we understand the insurance process from start to finish. Very responsive!"

"Shania Collins with state farm was absolutely amazing and I made to best choice going to State farm. I was with direct auto and they were absolutely rude and lied about my payments and then cancelled my insurance while I was at work and I work midnights... Shania was understanding and helped me with everything.. she needs a raise 🥰🥰 I truly appreciated the way she kept me updated and in contact with me!!"

"Caty Hoffpauir was excellent to work with during our move from Georgia to Meridianville, Alabama. She was very responsive and thorough. She answered all of our questions and ensured that documents were ready when needed. Thank you!"

"It was a very pleasant experience working with Shenia to move all of my accounts under one company. They did not hesitate to do an in person discussion of our needs and I am much more at ease knowing my family can call up this branch if there is any troubles they may run into."

"I received a call from Cathy Hoffpauir just checking in to see if I could use a quote for insurance. I indeed needed a quote at that exact moment. She was able to quickly get a better quote for my new home and save money on my auto policy as well. I appreciate her consistent follow up with me and it paid off."

"Nothing but great things to say about my experience with this State Farm office. Caty Hoffpauir, the account representative, was so helpful, answering my questions, providing necessary information for me to move my auto and homeowners policies to State Farm. I would definitely recommend Lori Coucke State Farm Insurance office."

"Since the initial call from Lori’s office she has kept continued contact in reference to assisting me and my family with our insurance needs. After signing with her agency, she has faithfully made contact to ensure we receive all necessary documentation and ensured we were satisfied as customers. Thank you Lori for your support and professionalism."

"If I could give a million stars, I would!!! Can not say enough great things. Shania was WONDERFUL and so easy to work with. Made the whole process of switching my insurance to AL amazing and she answered all my questions. Communication was amazing! Very thankful."

"Polite. Efficient. Knowledgeable."

"I've been working with Morgan on an insurance plan needed for my family. I have to say without a doubt, it was a 5 star experience. We had a few hicupps in the process and Morgan and the Coucke team went above and beyond to help us out. From walking us through the process, to communication, to even meeting me off site to sign some paperwork! I highly recommend the Couke team and Morgan for your insurance needs!"

"Recently moved to Huntsville, Lori and her team were recommended to me. Very pleasant experience working with Shania. Super quick and easy phone call to set up my insurance. Highly recommend"