State Farm® Insurance Agent Lori Coucke

"Caty Hoffpauir was excellent to work with during our move from Georgia to Meridianville, Alabama. She was very responsive and thorough. She answered all of our questions and ensured that documents were ready when needed. Thank you!"

"It was a very pleasant experience working with Shenia to move all of my accounts under one company. They did not hesitate to do an in person discussion of our needs and I am much more at ease knowing my family can call up this branch if there is any troubles they may run into."

"I received a call from Cathy Hoffpauir just checking in to see if I could use a quote for insurance. I indeed needed a quote at that exact moment. She was able to quickly get a better quote for my new home and save money on my auto policy as well. I appreciate her consistent follow up with me and it paid off."

"Nothing but great things to say about my experience with this State Farm office. Caty Hoffpauir, the account representative, was so helpful, answering my questions, providing necessary information for me to move my auto and homeowners policies to State Farm. I would definitely recommend Lori Coucke State Farm Insurance office."

"Since the initial call from Lori’s office she has kept continued contact in reference to assisting me and my family with our insurance needs. After signing with her agency, she has faithfully made contact to ensure we receive all necessary documentation and ensured we were satisfied as customers. Thank you Lori for your support and professionalism."

"If I could give a million stars, I would!!! Can not say enough great things. Shania was WONDERFUL and so easy to work with. Made the whole process of switching my insurance to AL amazing and she answered all my questions. Communication was amazing! Very thankful."

"Polite. Efficient. Knowledgeable."

"I've been working with Morgan on an insurance plan needed for my family. I have to say without a doubt, it was a 5 star experience. We had a few hicupps in the process and Morgan and the Coucke team went above and beyond to help us out. From walking us through the process, to communication, to even meeting me off site to sign some paperwork! I highly recommend the Couke team and Morgan for your insurance needs!"

"Recently moved to Huntsville, Lori and her team were recommended to me. Very pleasant experience working with Shania. Super quick and easy phone call to set up my insurance. Highly recommend"

"MOST 🤩 AMAZING SERVICE In a world where when you need customer service all we seem to have available is a robot that can't even understand it's own limited options much less solve your issue. Whenever you call a company it seems speaking to a living breathing person is becoming impossible; they are the exception. They still believe in a personal, professional, and capable customer service commitment. *Now my review is limited to THIS agent and office. I DO Not rate or vouch for every agent associated with State Farm as I will not validate what I have not experienced or associated with.* That being said; Even if they can not provide you the cheapest price vs another company, I PROMISE you it's totally worth it to go or stay with THIS agent. Heather (who works in the office) is the most competent, capable, and professional person I've ever worked with in the insurance industry. I would rank her customer service among the best ever provided. IF there ever is any issue, (which is a stretch in itself) it's always solved with nothing more than a 5 min phone call or a quick txt message. At one time I myself was a professional in the insurance industry and I've used at least 25 30 different companies throughout my years for various coverages from personal to business and would still hold this office with the same prestigious recommendation."

"Lori Coucke State Farm Agency has been very helpful to me covering all my indirect needs. They are very professional and caring and make you feel they they genuinely care. They are very attentive to your needs and they go over and beyond to walk you through all details to make sure you have the best insurance that fits your needs. I truly appreciate that they address any questions you may have and invite you to call if you have any concerns. Morgan is so patient, caring and she is a wealth of inspiration and encouragement. She makes sure you are knowledgeable of all options and she also follows through with getting the information you need in a very timely order. I highly recommend State Farm for all of your insurance needs."

"I recently purchased my first home and was having to do everything remotely due to my job. I was going to go with a different insurance company and was waiting on a call back to confirm my insurance when they stopped communicating. I was coming up on my deadline so I called Lori Coucke's office and talked to Caty. She was sweet, kind, patient and had me insured in time for my deadline and at a better rate than my previous quote. I highly recommend the Lori Coucke Insurance Agency."

"The State Farm office in Meridianville provide outstanding service. Morgan has been able to transfer coverage from one vehicle to a newly purchased vehicle without any hassle. It’s good to have this office the the individuals involved in the Meridianville area."

"I love my experience with this insurance provider! The prices are unmatched and the customer service is top tier."

"Lori, Shania & crew were wonderful! Extremely pleased with my new policy!"

"Being a transplant here to this State we shopped around for insurance the first year. Having found this office run by Lori Coucke and her ever so pleasant professional staff, we vacated our trial insurance we had the first year. Ease of selecting what's best for us and the vehicle we own her office gave us all options. No pressure sales but friendly educated open information."

"The Lori Coucke State Farm Agency is very professional and very helpful. I switched my car insurance last year and just switched my house insurance to State Farm this year. I highly recommend The Lori Coucke State Farm Agency for your insurance needs. The staff at The Lori Coucke did all this in a very efficient manner and they were a pleasure to speak with. My special thanks go out to Morgan and Shania for their recent help."

"They are great"

"Worker with me to setup my car and renters. Very helpful and willing to explain coverages and steps to setup."

"I really enjoyed my visit with my State Farm agent and the professional manner in which my insurance needs was handled."

"Lori is the best!!!! Any questions or requests, she answers in a timely and professional manner. Have been with statefarm for numerous years and will continue to use them for as long as Lori is there."

"Lori’s team made pricing and securing my needed policies simple. Heather is prompt and explains what is needed to help make decisions. State Farm provided better coverage at a better value."

"Very good"

"Everytime I call them everyone's seems so happy it's a good vibe to deal with them. Thank You"

"Very pleased with the service from this office. Pleasant crew and knowledgeable."