State Farm® Insurance Agent Lori Coucke

"This agency is the most professional, nicest and helpful agency I have ever had the pleasure of working with. Ms Lori and her team are absolutely fantastic and we will never go anywhere else. Thank you for being our agents."

"I just had a very pleasant experience at this office Caty was very patient and answered all my questions. The atmosphere there was very professional"

"The service is friendly and prompt."

"Always quick to respond!"

"Lori Coucke and her team at State Farm Insurance is nothing short of amazing! Customer Service must be their middle name."

"Lori and her team do a great job with my auto and home policies. They're quick to respond to my requests and help with anything I need!"

"Very responsive office! Nice folks!"

"She’s the best in the business, would definitely recommend her to everyone!"

"The customer service @this branch office is good. Responses for information are prompt!"

"The staff at this location is incredibly knowledgeable and incredibly helpful. If you’re shopping for insurance, I highly recommend giving this office a call. As soon as you step through the door, you’ll be greeted with a friendly smile and treated with utmost respect and care, if I’m being honest."

"It has been a pleasure working with Lori. She is quick to respond to my emails and answers my questions thoroughly."

"I have loved working with Lori! She has been kind and helpful during a really tough transition in my life. She has gone above and beyond to be sure everything worked out for me!"

"We got rear ended a few weeks ago and the process to get it all worked out through State Farm and Lori’s office was seamless. We got our claim filed and processed in just a couple days. From the day of the accident to getting our car back from the shop was about a week and a half. Glad we had State Farm to take care of us!"

"I have had a very good experience with the Coucke Agency State Farm! They have been prompt and thorough in every situation that I needed car insurance and I highly recommend them! They are The Best !"

"We recently worked with Shania Collins at Lori Coucke’s State Farm Agency for both our auto and homeowners insurance. Shania is a true pro at her job and our experience has been nothing but positive. From the start, she made the transition incredibly easy — she answered all of our questions, walked us through our policy options, and made sure we understood everything clearly. Even though we’re new customers, we already feel confident that we’re in good hands. The rates are competitive, and the coverage offered gives us peace of mind. So far, we’re very happy with our decision to switch to Lori Coucke’s State Farm Agency and we’re looking forward to a long and reliable relationship with them. We highly recommend to anyone considering making a change!"

"Shania is awesome! She helped me a lot to get a better rate!"

"One of Lori's staff give me a very nice rate at the initial contact and then increased premium by 26% when I was about to proceed the next day and told me that there was a glitch with the initial premium. No credibility."

"I was desperately in need of new car insurance, so I filled out an application for a quote online late one night. Shania called me the next morning. She had already gotten started on my new insurance policy, so the process went quickly and smoothly. She explained different options and the State Farm programs included in the insurance policy that I could opt in. She made the transition to State Farm smoothly and with great ease. Five Stars 🌟🌟🌟🌟🌟-Would Recommend!!! Thanks, Shania!!!"

"Shania was great, she was very patient and helpful regarding my situation and I’m glad that now I’m part of the State Farm family. Great experience, highly recommend doing business with them."

"Everyone was nice and made sure you knew exactly what was going on and what service you wanted, thanks for helping me."

"My husband and I recently closed on a construction loan. They have been very helpful in making sure we understand the insurance process from start to finish. Very responsive!"

"Shania Collins with state farm was absolutely amazing and I made to best choice going to State farm. I was with direct auto and they were absolutely rude and lied about my payments and then cancelled my insurance while I was at work and I work midnights... Shania was understanding and helped me with everything.. she needs a raise 🥰🥰 I truly appreciated the way she kept me updated and in contact with me!!"

"Caty Hoffpauir was excellent to work with during our move from Georgia to Meridianville, Alabama. She was very responsive and thorough. She answered all of our questions and ensured that documents were ready when needed. Thank you!"

"It was a very pleasant experience working with Shenia to move all of my accounts under one company. They did not hesitate to do an in person discussion of our needs and I am much more at ease knowing my family can call up this branch if there is any troubles they may run into."

"I received a call from Cathy Hoffpauir just checking in to see if I could use a quote for insurance. I indeed needed a quote at that exact moment. She was able to quickly get a better quote for my new home and save money on my auto policy as well. I appreciate her consistent follow up with me and it paid off."